Product Returns

If you are not happy with your purchase for any reason you do not have to keep it. Please just contact us within 14 days of delivery and we will arrange collection from your school. If you have simply changed your mind we may make a charge of £5 per box of books to cover the cost of arranging collection (available to UK Customers only). Books must be returned in mint condition so please make sure they are stored and packed up carefully, ideally in the original packaging. In the rare case of the goods arriving in faulty condition, there will be no charge for collection, but please do let us know as soon as possible when they arrive and in any case within 28 days in order to be eligible for return.

You may request a return using the form below or alternatively contact our customer services department on 01553 816086 or by email on info@pandorabooks.co.uk

Order Information